Axopar, renowned for its innovative “one boat, one world” concept, is looking for a skilled Service Engineer to join their dynamic team. If you have a knack for technical support, a passion for the marine industry, and the drive to work in an international environment, this could be the opportunity you’ve been waiting for.
The Role: Service Engineer at Axopar
As a Service Engineer at Axopar, you will be a crucial member of the Dealer Support Team, responsible for providing top-notch technical support to Axopar Dealers. Your duties will include managing warranty cases, assisting with service sales, and performing repair work. You’ll also be instrumental in advising Dealers on Axopar products and solutions, ensuring they are well-equipped to perform essential tasks such as arrival inspections, pre-commissioning checks, and final handovers.
Your role won’t just be confined to a desk—you’ll have the opportunity to lead or support service campaigns, develop service bulletins, and create retrofit instructions. Additionally, you’ll troubleshoot issues, conduct repairs, and train Dealers both virtually and on-site, ensuring that Axopar maintains its high standards across the globe.
Key Responsibilities
- Technical Support: Provide comprehensive technical support to Axopar Dealers.
- Warranty Management: Handle warranty cases and ensure timely resolutions.
- Service Campaigns: Lead or support service campaigns, including creating service bulletins and retrofit instructions.
- Dealer Training: Train Dealers on Axopar products and services, either virtually or in person.
- Collaboration: Work closely with Sales, Procurement, Production, Quality, and Product Management teams to deliver projects on time.
- International Travel: Occasionally travel internationally to support global partners and projects.
- Hybrid Work Environment: Work both independently and collaboratively from our Helsinki office, with the flexibility of partial remote work.
What Are We Looking For?
To excel in this role, you should have proven experience as a Service Engineer or a similar position within an engineering or service environment, ideally within the marine industry. Strong IT skills are essential, particularly expertise in systems like Salesforce or other ERP tools, as well as experience with data analysis platforms like Power BI.
A formal qualification in Mechanical, Electrical, or Automation Engineering (BSc or higher) is desirable. However, equivalent experience in boat building will also be considered. Excellent communication skills in English are a must, as is the willingness to travel internationally when necessary.
We’re looking for a proactive, customer-focused individual with a keen eye for detail and a problem-solving mindset. At Axopar, we value independence, adaptability, and a passion for continuous learning and development.
Why Choose Axopar?
Joining Axopar means becoming part of an international, fast-growing company with an entrepreneurial spirit. Our working environment is innovative, positive, and supportive, with a shared passion for adventure and outdoor activities. We are committed to your success, offering comprehensive onboarding, continuous skill development opportunities, and a flexible work environment.
Employee Benefits Include:
- Lunch, sports, and culture benefits
- Leisure and travel insurance
- A flexible work environment with options for remote work
- A supportive and forward-thinking team
How to Apply
Are you ready to take your career to the next level with Axopar? If so, we want to hear from you! Please submit your application via the provided link by 17.9.2024. We will begin interviewing candidates during the application period, so early submissions are encouraged.
The recruitment process is conducted in cooperation with Biisoni. For more information about the position, feel free to contact Sanna Uurinmäki, Recruitment Consultant, at sanna.uurinmaki@biisoni.fi.
Don’t miss this chance to join a leading brand in the boating industry. Apply now and start your adventure with Axopar!
Axopar is more than just a boat manufacturer—it’s an adventure company that has revolutionized the boating industry with its versatile and accessible watercraft. The brand’s success lies in its commitment to innovation, customer satisfaction, and a deep respect for nature. Whether it’s creating boats that can be enjoyed anywhere in the world or leading service teams that ensure the highest standards of quality, Axopar is dedicated to bringing people closer to the water and making waves in the industry.